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Welcome to the

PNI Practicum

Project-based courses in Participatory Narrative Inquiry

  • Overview

    Participatory Narrative Inquiry (PNI) is a form of Participatory Action Research in which groups of people share and work with stories about their experiences. Researchers, teachers, facilitators, organizers, managers, designers, and other helpers use PNI to help people discover insights, catch emerging trends, make decisions, generate ideas, resolve conflicts, and build connections.

    I'm Cynthia Kurtz, a researcher and consultant who has been using and co-building PNI since 1999. I offer three practical, project-based courses designed to help you learn how to do PNI projects.

    Level One: An Introduction to PNI.

    4 weeks. Collaborate on a single, shared project. Gather 4+ stories from 2+ people. Facilitate a sensemaking exercise.

    Level Two: PNI Essentials.

    12 weeks. Carry out your own small, exploratory PNI project. Gather 24+ stories from 6+ people. Facilitate a multi-part sensemaking workshop.

    Level Three: A Deep Dive into PNI.

    20 weeks. Carry out an ambitious PNI project. Gather 80+ stories from 20+ people. Build catalytic material using qualitative or mixed-methods analysis. Facilitate multiple sensemaking workshops.

    I offer each of these courses on an as-requested basis. If you want to take a course, send me an email. When four people have sent me an email (about the same course), I will invite everyone to a Zoom call so we can talk about when we can meet. The course fees (US$400, US$800, US$1600) will be due at the start of each course. Sliding-scale discounts are available (see the FAQ page).

    IntroductoryEssentialsDeep Dive
    People interested in taking this course (last updated 14 September 2026)100

    Alternatively, you can take a PNI Practicum course yourself. All three courses are released under a Creative Commons license (CC BY-NC-ND). To get started, assemble a cohort of at least four people, at least one of whom is comfortable facilitating group exercises. Then choose the course that best meets your needs, agree on a weekly meeting time, and get started. You can meet physically or online.

    If you want some help, I can meet with your group once, a few times, or (if I am not too busy) every week. I can explain concepts, answer questions, facilitate exercises, and provide feedback and advice. If you are interested in this option, contact me at cfkurtz@cfkurtz.com. My hourly rate is US$150.

    This table summarizes the differences between the three courses.

    IntroductoryEssentialsDeep Dive
    Weeks41220
    Meeting length (hours) per week322
    Lessons4610
    ProjectsOne per courseOne per student (2-3 students can share a project) One per student (2-3 students can share a project)
    Stories gathered by each student4+ (to add to shared project) 24+ (fewer if sharing project)80+ (fewer if sharing project)
    Sensemaking exercises facilitated by each student123
    Participants involved (people who are not taking the course)3+ per student6+ per project20+ per project
    Estimated time needed to do outside-of-class assignments3 hours10-30 hours15-60 hours
    Primary source of readingsWorking with Stories Simplified Working with Stories Simplified, plus optional readings from Working with Stories Working with Stories, plus optional readings from The Working with Stories Miscellany and other books and papers
    Software usedWord processor, maybe survey tool Word processor, maybe survey tool, maybe NarraFirma NarraFirma, maybe survey tool, maybe word processor
    Additional hours of one-on-one coaching (outside of class meetings) included in paid course None2 hours per project3 hours per project
  • Introductory

    PNI Practicum Level One: An Introduction to PNI

    In this 4-week course, you will collaborate with other students on a small but real PNI project. You will discuss PNI ideas and concepts, participate in PNI exercises, gather 4+ stories (from 2+ people who are not taking the course), and facilitate a sensemaking exercise (with 2+ people who are not taking the course).

    Read the Syllabus Download the Materials

    Common questions about the Introductory course

    Why should I choose this course?

    The Introductory course is a good choice if you want to do any of these things:

    • Fit into your time frame. If you would like to learn how to do PNI but don't have the time to commit to a full practicum course, the Introductory course will take up much less of your time but still give you a basic idea of how PNI works.
    • See what PNI is like. If you think PNI might be useful to your community or organization, the Introductory course can help you evaluate PNI's potential to meet your needs.
    • Get started in PNI. If you want to learn how to do PNI, but the other course requirements seem too daunting (running your own project, for example), the Introductory course will help you get your feet wet, and you can explore more completely in the future.

    What will I get out of this course?

    You will learn the basics of PNI theory and practice. You'll get an idea of what it's like to participate in a PNI project. And you'll get a chance to practice gathering some stories and facilitating some narrative sensemaking. By working on a shared project with everyone else in your cohort, you'll get a taste of what it's like to do PNI without having to build and carry out a whole project of your own.

    What will the online meetings be like?

    Each 3-hour meeting will include these parts:

    1. Check in. You will begin by talking for 20 minutes about what you experienced, learned, and struggled with when you carried out your previous course assignment. (In your first meeting, you will use this time to orient yourselves to the course and to each other.)
    2. Readings discussion. You will spend 45 minutes discussing the week's readings, after which you will take a 5-minute break.
    3. Sandbox. In the next 90 minutes, your instructor will facilitate (and demonstrate) a story-sharing or sensemaking exercise or activity, the same one you will facilitate in your upcoming outside-of-class assignment.
    4. Check out. You will end each meeting with a 20-minute discussion of the instructions for your upcoming assignment. (In your last meeting, you will use this time to look back on the course.)

    How much time will I need to put into this course?

    The Introductory course requires a time investment of 4-6 hours per week for 4 weeks: 3 hours of class time, 30-60 minutes of reading time, and an assignment that will take between 30 minutes and two hours to complete.

    What else do I need to take the course?

    You will not need to bring your own project to this course. However, each student will need to find at least 3 people who are not taking the course and who are able and willing to help you practice your facilitation skills.

    What are the course readings?

    Before each meeting, you should read or skim these pages in Working with Stories Simplified:

    1. Introduction and Fundamentals. Chapters 1 and 2 (23 pages)
    2. Story Collection. Chapter 5 (30 pages)
    3. Sensemaking. Chapter 8 (16 pages)
    4. Intervention and Return. Chapters 10 and 11 (16 pages)

    What are the course assignments?

    These are the assignments you will carry out during the Introductory course:

    1. Observe story sharing. 30+ minutes. Record or take notes on a conversation with 2+ people who are not taking the course. Practice listening to and supporting story sharing in a group.
    2. Facilitate story sharing. 60+ minutes. Facilitate a story-sharing session with 3+ people who are not taking the course. Ask participants to answer a few questions about their stories. Add your stories to the shared course collection.
    3. Facilitate sensemaking. 90+ minutes. Facilitate a sensemaking session with 2+ people who are not taking the course. Prepare to combine your results with those of other students.

    Can I collaborate with other students on the course assignments?

    Yes. Pairs or trios of students can collaborate on the course assignments, as long as each person contributes at least four stories to the overall project.

    Does the shared course project have to be about learning?

    No. If everyone in the cohort agrees, you can replace the learning topic with another topic of your choice.

  • Essentials

    PNI Practicum Level Two: PNI Essentials

    In this 12-week course, you will design and carry out your own small, exploratory PNI project, gathering 24+ stories from 6+ participants and facilitating story sharing and sensemaking sessions.

    In this course you will:

    • Choose a topic of common interest to your group, family, community, or organization
    • Select and adapt a set of questions that elicit stories about experiences related to the topic
    • Conduct group interviews and story-sharing sessions
    • Gather 24+ stories from 6+ participants
    • Prepare stories for use in sensemaking
    • Facilitate sensemaking sessions in which people work with the stories to make sense of the topic together
    • Complete your project by returning the stories to the community

    Read the Syllabus Download the Materials

    Common questions about the Essentials course

    Why should I choose this course?

    The Essentials course is a good choice if you want to do any of these things:

    • Deal with a pressing problem. If you would like to address a specific problem in your community or organization, this course can help you make sense of what is happening and discover new solutions.
    • Give PNI a try. If you think PNI might be useful to your community or organization, this course can help you evaluate PNI's potential to meet your needs.
    • Walk the path of stories. If you love stories and everything to do with them, this course can help you turn your passion into a valuable skill you can use to help people and grow your career.
    • Add PNI to your bag of tricks. If you are an educator or facilitator, this course can help you broaden and diversify your groupworks skillset, complementing other methods you use in your classrooms and workshops.
    • Ground your research in stories. If you are working on a master's or PhD project, you can use this course to carry out a pilot study on your topic. Your pilot study can help you explore and test your ideas and plans for your overall thesis project, whether or not you intend to use PNI for that phase of your work as well.
    • Build your own PNI practice. If you are a consultant and would like to consider running PNI projects for your clients, this course can help you to develop your unique flavor of PNI.

    What will I get out of this course?

    You will plan and carry out your own small PNI project, gathering 24+ stories from 6+ participants. Along the way you'll learn about the theory behind PNI, and you'll experience story collection and sensemaking both as a participant (in the training meetings) and as a facilitator (in your own project). When you finish the course, you'll be ready to do more PNI projects on your own.

    What will the meetings be like?

    This course relies on weekly 2-hour meetings that alternate between training meetings (in which you will discuss techniques and participate in group exercises) and support meetings (in which you will talk about your project plans and progress, ask questions, and get feedback and advice).

    How much time will I need to put into this course?

    The Essentials course requires a time investment (per student) of 6-8 hours per week (including class time) for 12 weeks. If you take the course with another student, or if you find a collaborator in your course cohort, you might be able to save some time by working together on a shared project.

    In your course project, you will gather at least 24 stories and use them to support group sensemaking. You can start the course without a specific project in mind, but you will need to find at least 6 project participants who are willing and able to spend a few hours participating in interviews and/or group sessions on a topic of common interest.

    Do I need to take the Introductory course before I take this one?

    No. All of the PNI Practicum courses stand on their own.

    What are the course readings?

    In this course you will read through several chapters in Working with Stories, though you can read the corresponding chapters in Working with Stories Simplified instead if you want to.

    What are the course assignments?

    These are the assignments you will carry out during the Essentials course:

    • Observe story sharing. 30+ minutes. Record or take notes on a conversation with 2+ people who are not taking the course. Practice listening to and supporting story sharing in a group.
    • Plan your project. 1 hour. Answer some questions about your project and participants; build a privacy policy; write a project synopsis.
    • Choose and adapt a set of questions. 30+ minutes. Start with The Working with Stories Sourcebook, then adapt the questions you choose to work for your project.
    • Conduct a group interview. 2+ hours. Interview 3+ people who are not taking the course. Ask them to answer some questions about their stories. Record the interview and transcribe the stories, preparing story cards for sensemaking.
    • Facilitate a group story-sharing session. 2+ hours. Invite 3+ people who are not taking the course. Facilitate a story-sharing exercise. Ask people to answer some questions about their stories. Record the session and transcribe the stories, preparing story cards for sensemaking.
    • Facilitate a group story-contact task. 1+ hours. Invite2+ people who are not taking the course. Introduce them to the stories you collected in a simple task and discussion.
    • Facilitate a full sensemaking workshop. 2+ hours. Invite2+ people who are not taking the course. Facilitate a complete (though short) sensemaking session with a contact task, exercise, and wrap-up activity.

    I'd like to take this course, but I'm afraid I will not be able to keep up with the assignments.

    It might be hard to schedule all of your participatory sessions on your project schedule. People might be busy. They might say they'll come but not show up. Or you might get sick or have a busy month. That's fine. You will be practicing story collection and sensemaking two times. So even if things get delayed, you should still be able to complete all (or most) of your assignments.

    In the Story Collection part of the course, you should gather at least 24 stories during the two story-collection parts of the course. However, you will have four weeks to do this. If you end up collecting all of your stories in the last week of the four (and in only one way), that's okay. It will be a busy week, but you can do it.

    In the Sensemaking part of the course, you should hold two sensemaking sessions. But again, you will have four weeks to do this. If you end up holding both sessions in the same busy week — or even if you can only fit in one session — that's okay. It won't ruin the course for you.

    What kind of project should I bring to the course?

    All of the projects everyone does in this course must be synchronized (on the same schedule), not secret (about a topic you can talk about), and rightly sized to fit into the course's time frame.

    I can't think of a project I want to do. Is that a problem?

    Not necessarily. Participants are more important than projects. If you can find at least 6 friends, colleagues, family members, or members of your community or organization who you are pretty sure will be willing and able to spend some time participating in your project, you can decide on the project's topic (maybe in discussion with your project participants) as the course begins.

    I can't think of any participants I want to invite. What should I do?

    Ask around among your family, friends, neighbors, and colleagues. Most people can convince (drag, bribe, guilt) at least a few people to spend a few hours sharing stories around an interesting topic. Say “I'm taking a class!” and offer pizza or donuts. Also, you might be able to collaborate on a project with another student. For example, if two students were to bring three participants each into a shared project, they could do the project as a team and take turns facilitating. Students can also act as participants in each other's projects.

    Do my project participants need to have a lot in common? For example, do they need to live or work at the same place?

    No. You can do a project with people who have nothing in common except a mild to moderate interest in the topic of your project.

    Do I have to identify all of my project participants before the course begins?

    It depends. If the pool of people from whom you can draw participants is small (say just enough to do the project), you will need to get them to agree to participate before you start the course, so you can be certain that you can fill your interviews and sessions with participants. However, if your pool of potential participants is much larger than the number of participants you need, you can invite people to participate as the course goes along. For example, you might gather some of your stories by simply hanging out at a local gathering place and finding people who are willing to share a story or two.

    Can I use this course to do a project I get paid to do?

    Yes, but make sure the course schedule aligns with your client's expectation of what will happen. My suggestion is to look at the course schedule and make sure a project with that schedule and scope will meet your client's needs.

    Why doesn't this course use NarraFirma?

    You can use NarraFirma if you want to. It's a good place to plan your project, organize your stories, and record your reflections. However, you might not want to learn how to use a new piece of software right now. And since you will be collecting relatively few stories, it's not necessary to do so. Your favorite word processor will work fine. Even pen and paper will work fine. The only software you absolutely need to use in this course is your internet browser, to participate in meetings.

  • Deep Dive

    PNI Practicum Level Three: A Deep Dive into PNI

    In this 20-week course, you will design and carry out your own moderately ambitious PNI project, gathering 80+ stories from 20+ participants. You will build catalytic material using qualitative or mixed-methods analysis, and you will facilitate multiple story-sharing and sensemaking sessions.

    In this course you will:

    • Choose a topic of common interest to your group, family, community, or organization
    • Select and adapt a set of story-eliciting and story-interpreting questions
    • Conduct a series of individual and group interviews and story-sharing sessions
    • Build an online survey using NarraFirma
    • Promote your online survey through a series of invitations to participate
    • Gather 80+ stories from 20+ participants
    • Annotate your data using qualitative analysis techniques
    • Explore qualitative patterns (themes, answers to questions) and (optionally) quantitative patterns (graphs and statistical results) using NarraFirma
    • Prepare a set of catalytic material (observations, interpretations, ideas, and questions) based on the patterns you found
    • Prepare your stories for use in sensemaking
    • Facilitate a series of sensemaking sessions in which people make sense of the topic by working with the stories and catalytic material you prepared
    • Complete your project by returning the stories to the community

    Read the Syllabus Download the Materials

    Why should I choose this course?

    The Deep-Dive course is a good choice if you want to do any of these things:

    • Take your PNI practice to the next level. If you are already familiar with the essentials of PNI, this course can help you level up to bigger and more ambitious projects.
    • Deepen your explorations. If you're frustrated with surface-level survey research, this course can help you dive deep into group dynamics in story sharing and sensemaking.
    • Broaden your explorations. If you're frustrated with narrow-range ethnographic research, this course can help you draw upon a greater diversity of experiences and perspectives.
    • Open the door to stories. If you're tired of asking people for their opinions, and you're intrigued by the idea of inviting people to explore their experiences, this course can help you master the subtle art of story listening.
    • Open the door to participation. If you're frustrated with extractive research, this course can help you learn how to work with motivated co-researchers at every level of participation, from sharing a two-minute story to co-creating a vision for the future.

    What will I get out of this course?

    You will plan and carry out your own larger and more complex PNI project (than in the Essentials course), gathering 80+ stories from 20+ participants. Along the way you'll learn about the theory behind PNI, and you'll experience story collection, catalysis, and sensemaking both as a participant (in the course's training meetings) and as a facilitator (in your own project). When you finish the course, you'll be ready to do even more complex PNI projects on your own.

    What will the meetings be like?

    This course relies on weekly 2-hour meetings that alternate between training meetings (in which you will discuss techniques and participate in group exercises) and support meetings (in which you will talk about your project plans and progress, ask questions, and get feedback and advice).

    How much time will I need to put into this course?

    The course requires a time investment (per student) of 6-8 hours per week (including class time) for 20 weeks. If you take the course with another student, or if you find a collaborator in your course cohort, you might be able to save some time by working together on a shared project. In your course project, you will gather at least 80 stories and use them to support group sensemaking.

    This course strongly suggests the use of NarraFirma, my free and open-source web application for doing PNI projects. You can install NarraFirma as a plugin on any WordPress site. (Or if you're a tech nerd, you can install it using Node.js.).

    Do I need to take the Introductory or Essentials course before I take this one?

    No. All of the PNI Practicum courses stand on their own. You might find this course easier to understand if you have taken one of the shorter courses first, but it's not at all a requirement.

    What are the course readings?

    In this course you will read through several chapters in Working with Stories, though you can read the corresponding chapters in Working with Stories Simplified instead if you want to. This course also (uniquely) includes an extensive (and optional) longer-readings list (see the course Syllabus).

    What are the course assignments?

    These are the assignments you will carry out during the Deep-Dive course:

    • Observe story sharing. 30+ minutes. Record or take notes on a conversation with 2+ people who are not taking the course. Practice listening to and supporting story sharing in a group.
    • Plan your project. 1 hour. Answer some questions about your project and participants; build a privacy policy; write a project synopsis.
    • Choose and adapt a set of questions. 30+ minutes. Start with The Working with Stories Sourcebook, then adapt the questions you choose to work for your project.
    • Conduct an individual interview. 1+ hours. Interview a single person who is not taking the course.
    • Conduct a group interview. 2+ hours. Interview 3+ people who are not taking the course. Ask them to answer some questions about their stories. Record the interview and transcribe the stories, preparing story cards for sensemaking.
    • Facilitate a group story-sharing session. 2+ hours. Invite 3+ people who are not taking the course. Facilitate a story-sharing exercise. Ask people to answer some questions about their stories. Record the session and transcribe the stories, preparing story cards for sensemaking.
    • Prepare catalytic material. 2+ hours. Look at patterns, choose some remarkable ones, then write observations, interpretations, ideas, and questions. Get your catalytic material ready to be used in sensemaking.
    • Facilitate a group story-contact task. 1+ hours. Invite 2+ people who are not taking the course. Introduce them to the stories in a simple task and discussion.
    • Facilitate a complete story-focused sensemaking workshop. 2+ hours. Invite 2+ people who are not taking the course. Facilitate a full workshop with a contact task, a story-focused sensemaking exercise, and a wrap-up activity.
    • Facilitate a complete pattern-focused sensemaking workshop. 3+ hours. Invite 2+ people who are not taking the course. Facilitate a full workshop with a contact task, a pattern-focused sensemaking exercise, and a wrap-up activity.

    I'd like to take this course, but I'm afraid I will not be able to keep up with the assignments.

    It might be hard to schedule all of your participatory sessions on your project schedule. People might be busy. They might say they'll come but not show up. Or you might get sick or have a busy month. That's fine. You will be practicing story collection and sensemaking three times. So even if things get delayed, you should still be able to complete all (or most) of your assignments.

    In the Story Collection part of the course, you should gather at least 80 stories during the three story-collection parts of the course, ideally with one activity every two weeks. However, you will have six weeks to do this. If you end up collecting all of your stories in the last week of the six (and in only one way), that's okay. It will be a busy week, but you can do it.

    In the Sensemaking part of the course, you should hold three sensemaking sessions, ideally one every two weeks. But again, you will have six weeks to do this. If you end up holding all three sessions in the same busy week — or even if you can only fit in two sessions — that's okay. It won't ruin the course for you.

    What kind of project should I bring to the course?

    All of the projects everyone does in this course must be synchronized (on the same schedule), not secret (about a topic you can talk about), and rightly sized to fit into our time frame.

    I can't think of a project I want to do. Is that a problem?

    Not necessarily. Participants are more important than projects. If you can find at least 20 friends, colleagues, family members, or members of your community or organization who you are pretty sure will be willing and able to spend some time participating in your project, you can decide on the project's topic (maybe in discussion with your participants) as the course begins.

    I can't think of any participants I want to invite. What should I do?

    The Essentials course only requires 6 participants, and it's usually not that hard to find six people who will participate if you ask them. For the Deep-Dive course, however, you will need 20 participants for your project, and you probably won't be able to find that many by asking around for favors. If you don't think you will be able to find 20 people who will want to participate in the PNI project you have in mind, you might want to take the Essentials course instead.

    Do my project participants need to have a lot in common? For example, do they need to live or work at the same place?

    No. You can do a project with people who have nothing in common except a mild to moderate interest in the topic of your project.

    Do I have to identify all of my project participants before the course begins?

    It depends. If the pool of people from whom you can draw participants is small (say just enough to do the project), you will need to get them to agree to participate before you start the course, so you can be certain that you can fill your interviews and sessions with participants. However, if your pool of potential participants is much larger than the number of participants you need, you can invite people to participate as the course goes along. For example, you might gather some of your stories by simply hanging out at a local gathering place and finding people who are willing to share a story or two.

    Can I use this course to do a project I get paid to do?

    Yes, but make sure the course schedule aligns with your client's expectation of what will happen. My suggestion is to look at the course schedule and make sure a project with that schedule and scope will meet your client's needs.

    Will I have to use NarraFirma?

    Yes. Everyone will be using NarraFirma. You will use it to plan your project, gather stories, discover patterns, build catalytic material for sensemaking, and record your reflections.

    How can I get NarraFirma set up?

    The simplest method is to pay for a basic account at a WordPress managed hosting site. Make sure the host you choose allows custom plugins. Once you have WordPress running, you can install NarraFirma (from the WordPress plugins directory) in a few clicks.

    Do I have to set up NarraFirma before the course starts?

    No, but you should do it within the first few weeks of the course.

    Can I install NarraFirma locally, not on the internet?

    Yes. But you'll have to import or enter your stories instead of using NarraFirma to collect them over the internet.

  • About PNI

    What is PNI, and where does it come from?

    Participatory Narrative Inquiry - that's PNI - is a marriage of two things. One is Narrative Inquiry, which is an academic field where researchers go out, talk to people, gather their stories (in interviews, usually), and then take them back to their researcher lairs and do stuff with them, and then they write reports and books and things, and the original people never get to see their stories again. Which is fine! That sort of research has been done for a very long time, and it's very useful.

    So that's half of it. The other half is what's called Participatory Action Research, or just Action Research, in which groups of people come together to make positive change to make things better. Those two things are married in Participatory Narrative Inquiry.

    When I started thinking of switching from animals to people [I was once an ethologist], I discovered Action Research and said, that's the only way to work with people. Because when you work with people, you can't just study them, because if you study them you change them. And so if you're changing people, you might as well change them in a good way, and you might as well work with them to figure out what they should be doing.

    So I got very excited about that. And I read a lot about narratology and narrative inquiry and narrative analysis and all that. And then it just became obvious to me that these things needed each other. Then, over the course of many years, working with a lot of different collaborators, this work just formed itself.

    Why pay attention to stories?

    [The reason] why anyone should be interested in stories is that it's one of the most fascinating and useful aspects of human social behavior. We negotiate meaning with each other, and we communicate with each other, using stories. We recount our experiences, and we make sense of what's been going on, and we account for our experiences. It's used for accountability. Since I was very interested in social behavior [in my prior work in ethology], this became fascinating to me.

    If you want to help people do things together and be social together, cooperate, get along with each other, pursue common goals, this is one of the things you need to know about, because it is one of the ways in which human society works. And everyone is involved in it. There's almost no one on this planet who doesn't ever tell a story. It's deep down in our social DNA as a species. So it's really worth paying attention to, because you can get a lot out of working with it.

    Why pay attention to story listening?

    Because we have become so accustomed to seeing that stories are movies and TV and books and newspapers and news programs, we've kind of forgotten the importance of listening and how much can be done by listening. How much you can learn. And when people are telling stories back and forth, that exchange is much more fruitful than just the telling. And so when you pay attention to the listening, you actually reap benefits because you're counterbalancing a lack. You're filling a hole that affects every community, every family, every organization. That kind of brings back something that we still need. And that's why I think paying attention to story listening is really useful.

    What is PNI good for?

    I've worked on a lot of projects having to do with - in organizations, say, you have retention, employee satisfaction, you have customer satisfaction, you have working together, teamwork, collaboration, how are we getting along with - cultural issues within the organizations. And then in communities, you have conflicts, you have - just people getting along. You have decision making, people trying to come to some kind of consensus on what we should do next, listening to each other, trying to find a way forward past obstacles. And then there are larger levels having to do with, like, in our country, what do we want to do? What do our citizens want? How do we make our government responsive to its citizens? How do we get people not just filling in forms with their preferences, but actually participating in finding new solutions? So any kind of thing in which that's going on: that's what people are using this for.

    What situations benefit from PNI?

    One of the reasons that we tell stories to each other and that we listen to each other's stories is that they are a negotiation device. So we use them to sort of come to terms with each other and get along and live together, right? So any situation in which people need to work things out together is a good situation to use story work for. So in those situations, people need to talk about what they believe, what they value, what they don't value, what matters to them, what doesn't matter to them, what their feelings are, what frightens them, what they have hopes for. And there are so many different situations in families and groups - work groups - communities and organizations where people need to work out those things. And of course people can talk. There's all kinds of conversational techniques. And stories is one of them. Trading stories, talking through stories, examining stories, playing with stories is one of the ways that you can do that.

    What are some aha moments in PNI?

    So there's kind of three categories of aha moments that I see people have in projects. And I'm sure there's more, but these are three that come to mind.

    • One is the curtain is lifted. So people think they understand a topic or an issue. Then they go through the stories and work with the stories, and they say, "Oh, it's not what we thought. It's this thing, this other thing that we weren't paying attention to. And now we understand what's really happening." It's like the curtain has opened, and we can see reality better. Something has been removed.
    • The second one I can think of is like a Tardis. It's bigger on the inside than the outside. And in fact, actually, the Tardis from Doctor Who is actually a motif that has occurred many many times throughout old folk tales. And this idea of entering into something that is bigger than you thought it was goes back thousands of years. But anyway, this reaction, or this moment, is where you think you understand an issue or a topic, but once you get into it, and you're working with the stories and with people's actual experiences and their feelings about them, you discover that there's so much more to it than you realized. And then you understand it at a deeper level.
    • And then the third aha moment that I've often seen is similar to the dream where you suddenly find a new room in your house, and that room is beautiful, and it has all these other doorways in it that lead to more rooms, and it's exciting. And when that happens in projects, it's that people say, "Oh, this isn't impossible. There's these other options we hadn't considered. What if we tried this? What if we made an experiment with this?" You know, "This might work." And then they get new inspiration to try new things. And often that happens when their original idea is, "Why should we even bother? We already know everything about this." And so they learn new things and they say, "Oh, wow, let's try this." So the energy that comes from that is kind of the most important part.
  • About the Courses

    Who is behind these courses?

    Hi. I'm Cynthia F. Kurtz, a researcher, software developer, consultant, and writer. I have been helping communities and organizations work with their stories since 1999. Originally an ethologist, I discovered the field of organizational narrative at IBM Research, where I conducted research projects to help IBM develop internal and client services centered around organizational stories. I built on that work at IBM's Institute for Knowledge Management and at the consulting firm Cognitive Edge before launching my independent consultancy in 2009.

    I have consulted on over 150 narrative projects for a variety of clients in government, for-profit, and non-profit sectors. In 2008 I self-published the first edition of my textbook, Working with Stories in Your Community or Organization: Participatory Narrative Inquiry. Now in its fourth edition, the book is widely considered a vital resource for participatory story work.

    • Explore some of the PNI projects I have worked on
    • Browse through my series of textbooks
    • Take a look at my PNI software NarraFirma
    • Read my professional biography
    • Review my peer-reviewed papers and other publications

    Here I am talking about PNI in an interview with Lex Hoogduin of the Global Complexity Network.

    What is the PNI Practicum about?

    The PNI Practicum is an online course where there's a cohort of people who are going through it together, and there's a lot of discussion and peer learning and peer support. But the most important thing about it is that everyone does a project. Sometimes people will collaborate on a project, sometimes people do their own project, but everybody through the course of the course is doing a real PNI project. It's not theory. It's not - sit here and we'll show you how to do it. It's - you're doing it.

    Now we do show you how to do it; we have - there's a theory aspect, in which you're reading stuff that I've written, in which we [or you] talk about things. There's a sort of participatory aspect in which we [or you] go through some of the workshop techniques and you're a participant and I'm [or you are] facilitating. But to me, the most important part of it is that then you go out and you do that yourself, and then you come back and we [or you] talk about what happened. You ask questions, and we [or you] all talk about your choices and things like that.

    So by the end of the course, you have finished your first real project, and you've made your mistakes in a nice, safe place where you can talk about everything. And we've [or you've] talked about ways to recover from the different kinds of mistakes. And everybody makes mistakes doing this. You need to do that so you can learn how to do it. But you can then benefit from them and learn from them by working with the whole group together.

    Who would benefit from the PNI Practicum?

    The people, I think, who would benefit most from doing the PNI Practicum course are the people who have looked into PNI, have read a little bit about it - maybe they've read a lot about it - but they haven't done it yet. Or they haven't done it very much yet. And they're kind of holding back. They're kind of hesitating over the threshold because they're saying I'm not sure if I can do this. I'm not sure how to really get this under my belt, be capable and feel confident in proposing projects and going ahead with things. And the idea is that we get you over that threshold. We get you through your first experience so that afterward, if someone says to you, "Oh, here's this project we could do," or you see a need for a project, you can say, "Oh, I know how to do that. we can do that."

    Five more questions about the PNI Practicum

    Hi. I'm Cynthia Kurtz, and I'm going to answer five questions about the PNI Practicum. First question: What is the PNI Practicum? It's a series of online courses - project based - in which people learn PNI.

    Second question: What is PNI? Participatory Narrative Inquiry. It's a blending of two things: Narrative Inquiry, which is a set of techniques in which people study stories to find meaning in them, and Participatory Action Research, which is a thing where people come together to talk about and think about what's going on, and how did it get that way, and what are we going to do about it, and how, and why. So PNI brings these things together to help people share their stories and work with their stories to make decisions, to discover insights, to get along better, to design new things for the future, and to make sense of things that happened in the past.

    Second - third question: Why should you take the PNI Practicum? We all share and work with stories every day. It's just part of being human. But paying more attention to it, doing it on purpose, deliberately, to get more out of it is something that has a lot of value. But it's hard to explain that value. You kind of have to experience it to see the value in it. And in the same way, helping people share stories and work with their stories is something that you have to experience to learn. You have to do this work to learn how to do this work. And that's why I wanted to give a project-based course and not just a lecture course. I already wrote a textbook about this, and - but people come to me all the time and say, okay, I read all that, but how do I get started? Can you help me get started? So I've done a lot of coaching in this area. But I wanted to do coaching with a group of people, because I think that would help people more. Also, I'm one of the people who created PNI. I've been working in this area for more than 20 years. So I know what I'm doing, and I can help you.

    Next question: What will the PNI course be like? What will happen? Well, you'll do a project. It'll be a project that has meaning to you and your workgroup or family or community or organization. And I will coach you through it. And you'll do it in a cohort of people who are all doing their first PNI projects. So there will be a lot of discussion and peer support and feedback. And I'm excited about that.

    So, last question: What will be the outcome? What will you get out of the course? By the time the course is over, you will have finished your first PNI project. Now, I can't guarantee that it's going to go perfectly. But we're all going to work together, and learn together, and do the best we can. And the next time - the next time you have the opportunity to use PNI in whatever it is you do, I think that you'll be ready for it.

    So those are the answers to those questions. If you have any more questions, you can send them to me at cfkurtz at cfkurtz.com, and I'll be happy to answer them. Thanks a lot. Have a great day. Bye.

  • Testimonials

    These are some of the things some students of the PNI Practicum had to say about it.

    Stefan Morales

    Storytelling, story practice, making sense of stories, you know, coming to a better understanding of our shared context as humans? I mean, this is what it's all about. And this is what you teach us how to navigate in your course. And so I've greatly appreciated this. It's completely shifted my thinking around my whole practice as a facilitator, you know, and all of the techniques and practices that I use. I can now see, like, Oh yeah, here's how it can have a home in this method of - I don't know, like, systems inquiry, systems evaluation, whatever, that is fully participatory, that isn't, like, extractive, and - here, this is our report, this is our analyses on what this means, and here's what we should do. Rather it's like it's in that same spirit as so many of the other practices and tools that I use. And I just - yeah - I really have enjoyed this time, and you are a very wise and experienced teacher, and I deeply honor that. And honor that we've been able to connect and kind of learn all of this from you. So, thank you so much.

    Augusto Cuginotti

    Hi. I'm here to recommmend a course that I've just finished with Cynthia Kurtz called the Participatory Narrative Inquiry, the PNI, Practicum course. So this was a 20 week long course that I had the chance to take with my colleagues and Cynthia online, talking about working with stories, about the theories, about where it comes from, about the practice, and the examples, and at the same time doing a practicum, or applying this process in a client with a group.

    So this was really important and powerful to my work, especially because I work with stories. And since the beginning, Cynthia has always been a reference. She wrote a book, Working with Stories, which I highly recommend. And after reading the book, applying the work that she's done, working with other colleagues, working with Cynthia herself supporting me in some of the projects, I think after all of this, it was really important to do this course, where at the same time we were unpacking the importance of stories, and how to create a survey to collect stories, or how to find patterns, how to generate interventions - in parallel we were having the real experience with a client, with all of the challenges that come into unfolding this work in practice.

    So the way we could be reinforced by theory and examples but at the same time see how the real world looks like, and feedback that - got feedback from colleagues, and also from Cynthia, directly, that was priceless. So I highly recommend, if you're going to go an extra mile in understanding working with stories with organizations, with communities, to join the next cohort on the PNI Practicum that Cynthia is hosting.

    Laurent Stoffel

    I will remember - it was a life changing experience. And with all of the people from the group, I really liked it and very different. And I really enjoyed the meetings with all the different people as well. And I'm a little curious about how the projects went [that is, ended]. But anyhow, regarding your teaching, I feel lucky.

    Elena Denaro

    It's like - just being around all of this PNI stuff. I can grasp all of the years of experience, of working with this and molding it and iterating it that you've been putting into this. And to be able to learn that with all the different forms of methodologies, like all of the book information, all of the kind of synthesis that you created for us to be able to read. But then also the hands-on sandbox sessions, I think, because that fits so much more my learning style, the learning by doing. It's really hard for me to grasp things just from the written form. But to be able to immerse myself in - okay, what does it feel like for the participant to be going through this? I'm like, okay, I get it, and then I'm able to put it into practice so much more seamlessly. And yeah, just, there's such a wealth of knowledge, experience, wisdom that you seed in every section of this course, and it really is just an utter joy to learn from and with you.

    Finally, here are some written testimonials.

    • For people wanting to dive into Participatory Narrative Inquiry, shifting between theory and applied practice, this course is a deep tour through the legacy of Cynthia's work. No matter your experience level, you will be stretched in practice and learning. This course does not download a complete set of ideas and approaches. Rather it is a course that sets you off on multiple starting points, using the flow of a PNI project to point to all of the interesting ways you can continue to deeply build your practice in story work, complexity and engagement. — Chris Corrigan, Harvest Moon Consultants
    • Participatory Narrative Inquiry is an amazing way for people to share their experiences with each other and co-create solutions to help make their workplaces and communities better. The PNI Practicum offers the opportunity to learn from the world's leading expert on PNI, practicing with others using real-life projects. — George DeMet, Palantir.net, Inc.
    • This course is a powerful container for understanding the depth of participatory narrative inquiry as a practice. This course demonstrated and exposed me to the multiple layers of what can be understood and investigated using stories. Doing this as a practicum, experimenting with PNI in the world with a real time project while learning in community with Cynthia's expert guidance gave me a much deeper understanding of the technique. Alternating real time planning and coaching with demonstrations of the practice in the sandbox sessions made it possible to answer questions that arose while implementing PNI in real time. — Lucy Duncan, reparationWorks
    • The opportunity to do a practicum with Cynthia, in a cohort of deeply experienced and committed story-workers, was truly an invaluable experience. The practicum allowed me to coalesce two decades of experience in the story trenches. With the feedback and support of Cynthia and my practicum cohort I was able to move through the full arc of PNI story work — from project design, through crafting story prompts, gathering stories, leading sense making workshops, and working with our target community to leverage insights to shape and motivate action. I didn't just gain technical knowledge; I explored the moral and ethical responsibilities of PNI project leaders to clients, communities, and anyone who shares or reads a story in the course of a project. — Rob Peagler, reparationWorks
    • As an experienced facilitator and qualitative researcher, I was surprised at how much I learned in this course! I got so much more out of learning how to actually do PNI — to identify the kinds of stories that are good for working with, ask "story-ended questions," prepare stories for sensemaking, facilitate participatory sensemaking exercises — than just reading about it. — Susannah Laramee Kidd, PhD

    Acknowledgements

    In developing, improving, and promoting the PNI Practicum courses, I am grateful for the support and feedback I received from: Rachel Colla, Augusto Cuginotti, Lucy Duncan, Paul and Elliot Fernhout, Susannah Laramee Kidd, Adelle Kurtz, Jen Mason, Rob Peagler, and Miriam Richardson. This web site's banner was drawn by franzidraws and licensed through 123rf.com.

  • FAQ

    Each course has its own FAQ (at the bottom of its own page). These questions are about all of the courses.

    Questions about taking a paid PNI practicum course

    I have a project I want to do, but I can't decide whether to take a course or just get some coaching from you.

    These questions might be useful:

    • Which is more important to you: to succeed in carrying out a specific project as well as you can, or to learn as much as you can from doing a (possibly less specific) project? If success matters more, get some coaching. If learning matters more, take a course.
    • Do you already have a project plan? If so, how different is it from the project plans in the PNI Practicum courses? If you have a plan and it's similar to one in a course, take a course. If your plan doesn't fit into any of the courses, get some coaching.
    • If you don't already have a project plan, do the project plans in any of the courses seem like they will meet your needs? If so, take a course. If not, get some coaching.
    • Do you feel ready to facilitate group interactions without first experiencing them as a participant? If so, get some coaching. If not, take a course.
    • How much do you think you would get out of talking about your project with other people who are also doing projects? If you think you'd get a lot out of that, take a course. If not, get some coaching.

    I can't afford to pay for a course. Do you offer discounts?

    Yes. If your personal income is low or your local currency has a low exchange rate with US dollars, I offer discounts up to 40%. If you need a discount, mention it in your email to me.

    Do you accept donations? I'd like to help other people take a course.

    Yes. I gratefully accept donations and will use donated funds to continue to offer discounts to anyone who needs them. (And the more people donate, the better coupons I can offer.) The button below goes to my "Working with Stories" PayPal donation link, which I created to support my free books. It will also work to support these course discounts.

    How do you accept payment?

    Primarily through a PayPal link, which I will give you a few days before the course begins. But I also accept Zelle (from a U.S. bank account) and international wire transfers (using the SWIFT transfer system). Send me an email to set either of these things up. You can also send me a purchase order or ask me to send you an invoice.

    When will each course start?

    Whenever the waiting list for that course has at least four people in it. That could take weeks or months, depending on ... lots of things. Once you are on a waiting list, I will send you an email every time a new person joins.

    What is your policy on cancellations?

    If you have signed up for a PNI Practicum course and need to cancel your payment, if the course you signed up for has not yet begun, I will send you a 90% refund. If the course has begun, I will send you a 75% prorated refund (based on the number of weeks it has been since the course began).

    To request a refund (or if you have any questions about this refund policy), send me an email at cfkurtz@cfkurtz.com. Please allow me 24 hours to respond to your request. I will send your refund to the PayPal account you used to make the order (or if you paid in another way, we will work that out).

    Wait, if people drop out of a course, can it still run?

    The paid course has a minimum of four people so it can still work if one person drops out. If two people drop out, I will ask the two remaining people if they want to take the course anyway or receive a full refund.

    Is there anything else I need to take a paid course?

    You'll need a reliable internet connection, and you will need some kind of larger screen to work on, either a laptop screen or a desktop monitor. We will be using Miro for our group exercises. If you've never used Miro before, you might want to look up a few tips (but we will go over some Miro basics in our first meeting).

    You will also need a copy of the book Working with Stories Simplified (and/or Working with Stories). You can buy a print or Kindle copy, but you don't have to. You can read the assigned sections and chapters in a PDF copy at the workingwithstories.org web site.

    Do you offer video courses?

    No. I only offer practicum courses, ones in which everyone actually carries out real PNI projects. There are two reasons for this:

    1. Participatory Narrative Inquiry isn't something you can learn just by reading or listening. You have to do PNI to learn how to do PNI. Of course I have written four books about PNI, but in those books I ask (beg) people to alternate between reading and doing. It's harder to ask people to do that with videos, which people tend to watch (and binge watch) in a more passive way. I don't want to make a video course that gives people a false sense of understanding or achievement. I want to get people up and moving around.
    2. I'm pretty good at listening to people and coming up with helpful questions and suggestions. I'm not very good at making "canned" videos. I do make videos sometimes, but they are usually full of ums and ahs and ramblings and losing track of where I was going. Besides, it's boring to talk when nobody is listening, and I can only stand so much of it. I like talking with real people who are doing real projects. That's the fun part of this work.

    Could you run a PNI Practicum course for our group?

    Maybe. It depends on what else I am doing at the time. The fee to run a full course is typically between US$5K and US$20K, depending on (many) particulars. If you are interested in this option, send me a note at cfkurtz@cfkurtz.com.

    We have a budget, but we don't think we will be able to pay for a whole course. What do you suggest?

    You have two options.

    1. You can distribute your budget across the course, asking me to spend some time with you for (say) an hour each week or month, helping you in whatever way suits your needs at the time. (If you choose this option, it might be a good idea to end each of your meetings with a compilation of questions to ask during your next meeting with me.)
    2. You can concentrate your budget at specific times you think you will need extra help. I've coached a lot of people who were doing their first PNI projects, and I've found that the times people most often want help are:

      • When they have their project plans ready (including the questions they plan to ask) and want some advice and feedback to help them avoid common pitfalls.
      • When they have their stories and are ready to take their first steps toward preparing catalytic material for use in sensemaking.
      • When they have their sensemaking session agendas ready and want feedback on them.

      I've also noticed certain times when people often need troubleshooting help. For example:

      • When they are pitching their project to leaders or funders.
      • When they are having trouble getting people to participate in the project.
      • When their story collection isn't going well—people are upset or apathetic, people are telling surface-level or performative stories, and so on.
      • When they are struggling with some of the technical aspects of gathering data and generating graphs and statistical results.
      • When they need to prove the value of the project to its funders and/or participants.

      When you think about the projects you would like to do as you take a PNI Practicum course, in which of the above areas do you think you will need help, and in which areas do you think you will be fine on your own? If you can answer that question now, we can plan some support sessions into your course at those important times. If you can't answer that question now, we can set up a budget you can dip into as the need arises. Depending on what else I am doing at the time, I may or may not be able to help you in an as-needed way; but it's not out of the question, and I should be able to assess my availability before you start your course.

    We like what you have here, but we want a slightly different course. Could you build us a bespoke version?

    Possibly. Send me a note at cfkurtz@cfkurtz.com and we'll talk about it.

    Questions about taking and giving an open-source (free) PNI Practicum course

    Our group has only three people in it. Can we still take one of these courses?

    The PNI Practicum courses require a cohort of four people for two reasons: it's enough to have one good story-sharing group plus one facilitator, and four is enough to provide useful peer support in a group discussion. I do not suggest taking any of the courses with fewer than four people.

    I don't have a group; I'm just one person. How can I take a PNI Practicum course?

    Ask around among your friends and colleagues. Mention the course on social media. Join the Participatory Narrative Practitioner Network and see if anyone there wants to join you in forming a cohort.

    I'm a consultant. Can I offer a PNI Practicum course to my paying clients?

    No. Commercial (for pay) use of the PNI Practicum materials in whole or in part is prohibited by the current license (CC BY-NC-ND). You can only give the course for free. My intent in choosing this license was to help small groups of people work through the course materials together. If you are interested in using the PNI Practicum course materials as part of a business venture or consulting package, please contact me at cfkurtz@cfkurtz.com. We can negotiate a fee for a one-time limited-duration license that allows commercial use of the course materials.

    Can you help us take a PNI Practicum course pro-bono?

    I might be able to meet with you for an hour or two, depending on how busy I am. Send me a note at cfkurtz@cfkurtz.com.

    We've chosen a course and downloaded the materials. What do we do next?

    • Look at the course description and syllabus. Make sure everyone has time to do the readings and activities required.
    • Choose a time to meet.
    • Decide who is going to moderate the seminar meetings and facilitate the sandbox meetings.
    • Start your first session, following the instructions in the course description and syllabus. Use the sandbox and activity instructions to help you plan and carry out each part of the course.

    We're confused about who is supposed to lead the seminar calls and facilitate the sandbox sessions.

    Anyone can take the lead in going through any of the PNI Practicum courses together. That person (or those people) will need to spend more up-front time reading and preparing for each meeting so they are ready to help everyone else follow the course schedule and activities. You might want to give lead roles to those among you who:

    • have the greatest enthusiasm to learn how to do PNI
    • come into the course knowing the most about PNI or story work or facilitation
    • have the most free time to put into preparation

    Can we all take the lead on facilitation?

    Sure. In that case, it might be a good idea to rotate the facilitation of each meeting, with everyone taking a turn reading and preparing.

    Can our whole group collaborate on one project?

    Only if it's a big enough project to give everyone a chance to practice doing all of the course activities. If not, I suggest doing a few related projects, each with 2-3 collaborators, so everyone has a chance to practice the work.

    Our group has done some story work before, but not PNI. Which course do you suggest we take?

    To begin with, the Prelude course is so short and light as to be not really a practicum course at all. If you have very little time, or you have never done any story work before, or you are not sure that you want to use PNI, the Prelude is the best course to take.

    If you have done story work before, you might want to use PNI in one of two ways.

    • The ancient, artisanal style of PNI is simple and clear. You gather some stories, then help a group of people make sense of them together. It's the sort of thing that could have happened (and probably did happen) thousands of years ago.
    • The modern, scalable style of PNI is complicated and ambitious. You gather some stories, and you also gather a lot of answers to questions about the stories and their tellers. Then you look for patterns in the answers to find "food for thought" people can use to explore the topic more fully than they can with the stories alone. To do this style of PNI, you need to collect more stories, generate and review graphs and statistical test results, prepare patterns for use in sensemaking, and facilitate a more intense and demanding form of sensemaking in which people make sense of both stories and patterns.

    I know some people who do only the ancient style of PNI, some who do only the modern style, and some who do both. The ideal is to be able to do either style as the situation calls for it. But there is also an element of personal preference involved. Some people gravitate more naturally to one style or the other.

    One thing that might help you decide is to look at the example catalysis report (of patterns prepared for sensemaking) that I have on my web site (it is actually some excerpts from a longer report I built for a project). This is the sort of thing you would be creating to support sensemaking in a modern-style PNI project (the kind you would be doing in the PNI Practicum II course). If you can see yourself enjoying the work of creating a report like that — if that is the sort of thing you want to learn how to do — then the PNI Practicum II course would suit you best. If that sort of thing seems boring or stupid or overwhelming to you, then you would probably like the PNI Practicum I course better.

Questions?

    If you have any questions about the PNI Practicum, send them to me at cfkurtz@cfkurtz.com.

© 2026 Cynthia F. Kurtz. All rights reserved.